AI Strategy
Raising transparency and trust in insurance with AI
How AI can materially improve transparency and trust across the insurance value chain.
C-level executive · Board member · Author
Transforming insurance with AI, grounded in the real world.
For over two decades I've helped insurers across the MENA region and beyond turn digital ambition into working, profitable reality. This is where I publish my writing, white papers, and thinking on what actually moves the industry forward.
24+
years in insurance & transformation
CEO · CDO · COO · CTO
C-level roles across leading insurers
MENA
focus, with a global track record
Author
of the best-selling Insurance_Next
What I do
Bridging traditional insurance and digital excellence.
I've spent my career at the forefront of change: as a C-level executive inside insurers and global TPAs, a co-founder, a management consultant at Bain & Company, and a leader in AI and big-data companies. The common thread: turning innovative technology into measurable improvements in profitability and efficiency, without losing sight of the real, physical world insurance actually operates in.
Today I'm Managing Director & Co-Founder of Axxion Claims Settlement Services in Dubai, Head of MENA at The Digital Insurer, a board member across several ventures, and a lecturer on the world's first mini-MBA in Digital Insurance.
GCC Insurance Daily
Latest insurance news
Regulation, governance, AI, and people moves across the region's insurers, updated daily.
Writing & research
White papers
Practical, no-nonsense pieces on digital transformation, AI strategy, and building insurers ready for the new normal.
AI Strategy
Regulation
Motor claims compliance under Federal Decree-Law No. 6 of 2025
What the new UAE insurance law means for motor-claims handling, documentation, and process.
Repair & Claims
The electric vehicle repair gap
The widening gap between EV adoption and the region's capacity to repair them safely.
Keynote speaker
Catch me on stage.
Keynotes on AI, insurance, and real-world transformation, for boards, operators, and insurtechs.
Latest thinking
From LinkedIn
Short, practical notes on AI, motor claims, and insurance regulation across the GCC — published as I write them.
1 Jul 2026
The newest McKinsey Global Institute report on AI and European work has a finding that should land louder than it has: 75% of the skills employers want today are used in both automatable and non-automatable work. To me, the…
13 reactions · 1 commentRead on LinkedIn → 30 Jun 2026The risk with AI at work isn't that it makes mistakes. It's that it makes them in the same confident voice it uses when it's right. That's the opening concept in Issue 01 of The AIgent — back on a fortnightly schedule. One…
17 reactions · 4 commentsRead on LinkedIn → 30 Jun 2026UAE motor premiums have moved up across most of the market in the last 18 months. Loss ratios have moved up faster. The premium increases have been outrun by repair cost inflation, and the gap is widening. The math is…
20 reactions · 2 commentsRead on LinkedIn → 29 Jun 2026I never thought I'd be the creator of a version-based operating system - but here I am, having built Axxion Claims Settlement Services' AIOS from scratch - all the way to v1.6.0 today The AIOS is constantly in use and frees up…
20 reactions · 1 commentRead on LinkedIn →