Viewing entries tagged
Next generation management

Twin-turbine company operations

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Twin-turbine company operations

Customers want experiences and entertainment regardless of industry, and if you don’t react to this, someone else will

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Dealing with unconscious incompetent people

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Dealing with unconscious incompetent people

You will find (un-)conscious incompetent people amongst your colleagues and this is where you should apply the thoughts presented here

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Your weekly checklist – how to stay sane in a crazy world

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Your weekly checklist – how to stay sane in a crazy world

World’s gone crazy, it seems. But we’re living here and we have to find a way of making peace with the speed of the World around us

I use checklists, and I use them proactively!

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If you don’t understand me, how can you lead me?

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If you don’t understand me, how can you lead me?

Years ago, I took part in a crisis management program aiming to enable us understand the un-understandable (i.e. why anyone in this world would ever kill deliberately)

The learnings - I find - are very useful to understand how to lead people, too

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If not everybody's winning, everybody's losing

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If not everybody's winning, everybody's losing

If you want to win in business, be it customer acquisition, management of employees or procurement negotiations, all parties has to register a 'win' - at least for relationships with repeat interactions (as opposed to one-off deals)

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How do you make a difference?

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How do you make a difference?

I'm contacted daily by people who's searching for jobs - the oil price has taken it's toll and there's more people job hunting than I've experienced in the Middle East before

Most of them have one thing in common - they want to work everywhere with anything - but is that cool?

NO

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Does your competitive edge need sharpening?

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Does your competitive edge need sharpening?

Companies are fighting daily to keep competitive, to keep cost-effective and to keep customer and employee satisfaction as high as possible – and when a certain satisfactory position has been achieved, they relax a little

Unfortunately, this is no longer possible – there is no ‘when this is over…’ anymore

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Surviving information overload

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Surviving information overload

Get your priorities in order

It's only possible to reduce stress and the feeling of 'too much' if you accept that there are some areas that you are okay not paying attention to - but you need to select what you want to see & read and what you don't want to see & read

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It's so easy, but so difficult

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It's so easy, but so difficult

Every time I go to a conference, read a blog, a publication or a white paper, I experience the same; lot's of great ideas, points, takeaways and 'trueisms' (things that you just know are true)

And every time I get a little annoyed

I hear and read from so many 'experts' how to do the right way in social media, in customer loyalty, to avoid business disruption, to prepare for the next 'big' etc. etc. and I just feel it's to easy for them to say

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Does problems disappear by not answering the phone?

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Does problems disappear by not answering the phone?

Only very few problems goes away by ignoring them; most prevails and even tend to grow bigger by not addressing the issue

Why do we tend not to address the clear and present challenges in front of us? 

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How to create room for next generation employees in the Middle East

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How to create room for next generation employees in the Middle East

What some managers fail to understand is - in my view - that you get what you measure - and this is the key to understanding why it makes no sense to measure when your employees are at work - because if they're measured to be at work from 8 to 5, they will be at work from 8 to 5, nothing else

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