Newly appointed leaders - and leaders in general - typically feel isolated at work. In this video I'll take about how to handle isolation at work // workplace loneliness as a leader
This is another video in the management tips and management tricks for leaders and aspiring leaders - make sure to subscribe to get weekly updates on how to management, how to leadership, how to coaching and how to balance your work and life
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Practical tips and tricks for aspiring leaders
This 'how to coaching' video gives you the six essential virtues that any new or experienced coach must posses
It is a part of my how to management and how to leadership series - make sure to subscribe to my channel and give me thumbs-up and comments below
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Soren Kierkeagaard quote: https://www.skmurphy.com/blog/2007/02/13/kierkegaard-on-the-art-of-helping-others-to-understand/
Laddering technique: https://en.wikipedia.org/wiki/Ladder_interview
Culture eats strategy for breakfast - but procrastination swallows culture...
If you want to empower your team members or employees, you'‘ll need to know and accept that they will make mistakes - it’s your job as leader to make it legit and support them all through the way!
Being a great leader is for everybody who _decides_ to be so - it's a deliberate decision that you must live out in everything you do, at work and outside work
“Telematics as a car insurance product has never really taken off in the region, but there is a potential for a higher adoption rate with the right business model, says Mr Frederik Bisbjerg of Qatar Insurance Company. “
A reflection on what it takes to get more of what is good in your life, what makes you happy, and to reduce what's bad in your life, what makes you unhappy
The ’founding meeting’ of war room II aimed at identifying the full customer journey and experience and, based on the findings, narrow the war room focus down to one or two major areas – the areas with ‘most effect per hours spent adjusting’
I’d claim that the most disruptive force in (personal) insurance is the online aggregators that – to me – are online brokers, granting customers free access to quotes of ordinary car insurance products and maybe doing so in a freshly designed way - why don't we see more successful real insurtechs?
More and more managers turn to a new management style; management by WhatsApp, and there’s both advantages and disadvantages by doing so. Leaders will know the difference
The end of a project war room is the beginning of a new, more quiet, phase in the team - however, it's important to keep up the feeling of success and to prepare for the next phases of business and process development
With Amazon, Google, Tencent (WeChat) etc. as major distribution channels, the future of the traditional personal insurer is uncertain – add to this that one of the major product lines most probably will become obsolete during the next decade and you have all ingredients to promise the incumbents a bumpy ride going forward. This white paper discusses what incumbent insurers can do
What we’re in essence looking at is a fantastic product with a proven international track record being introduced too late into a market that never really was prepared for it before it was rendered outdated. Seriously interesting times ahead of us…
Literally hundreds from my network and from all over the world have asked me "how the war room looks" so I made a picture showing the structure and brief explanations describing the contents and purpose of the room
Your colleagues are customers too, so these are the very people that disrupts your markets and driving profound changes in the way you need to create your future products and services. But internal disruption is not high on the management agenda
It’s no news that there are tensions between a company’s business development / digital innovation and the day-to-day business operations. On one side, you have a team of enthusiasts focusing on the Big Next and on creating the digital future of the company – and on the other side, you have the operations focusing on delivering on financial targets and complying with regulations while providing excellent customer service daily
This Thursday October 26th, 2017, another line of duties was added to my responsibilities so I'm now also holding the position as Executive Vice President, MENA Motor Claims for personal and corporate lines for the QIC Group, which I'm very happy with and proud of. I believe it makes perfect sense to combine the business development of the commercial side with the claims side of the business
One of the most interesting topics is the discussion about top-down or bottom-up processes, i.e. should the Board set the targets and let the units plan how to meet them or should the units report in what they think is possible to reach?
It's not "like that" to disrupt an incumbent organization over night - but if you want your company to survive, you nevertheless has to begin - this is one way of doing it
The insurance industry is moving at three speeds today. Insurtechs are moving at hyper-speed, innovative incumbents at medium speed and the rest of the industry at very slow speeds. At the same time, the insurance markets, grounded in the ongoing changes in the users’ needs and expectations, are moving at hyper+ speeds - this creates a blue ocean opportunity